Welcome to my world....
In addition to selling our beautiful silver on our website, we also attend antiques fairs, which have mainly been at local venues in and around Devon which include two fairs at Exeter, Matford & Westpoint and and over the weekend of the 26th and 27th July we ventured into North Devon and did our first fair at the Vintage Weekend and Antiques Fair held at RHS Rosemoor Gardens in Great Torrington. [Read more…] about RHS Rosemoor Vintage Weekend & Antiques Fair July 2014
After over 11 years and over 3,300 feedbacks received from satisfied customers, I have decided that I have now had enough of the hassles, stress and eBay greed, that I thought that it was the right time to say goodbye. So on Sunday 13th October 2013 at the click of a button my eBay shop was closed. Please read on, as all my silver is still for sale and silver2treasure is still very much in business. [Read more…] about Farewell To eBay After 11 Years
I have been trading on eBay for years, and have always had a little icon next to my user id Silver2treasure to say that I am a good seller that has a good trading record. The actual icon and name has changed over the years, from a Silver Powerseller, to a Top Rated Seller, and to get one of these icons next to your name you have to adhere to various selling requirements, which I have always met. But now eBay have done away with this and have put into place on individual items an icon to show that the seller offers what is now called a “Premium Service”, which means that a seller offers free economy postage and also an Express postage at an additional charge to the customer (in addition to other eBay requirements) for items sent within the UK. It is however only the change in this postage charge that is the crazy part.
Taking our Silver To An Antiques Fair
In addition to selling from our Silver2treasure eBay Shop and our antique silver website, Steve and I have decided that we might like to start selling at antiques fairs again. We did actually sell at fairs many years ago, when we had just started the business, and were in the process of building up our stock. To be honest it was hard work, sorting the items out, labelling them all up with the price and information, packing them up, unpacking them and displaying on the tables and then at the end of a long day packing them all back up again. And during the day panicked if anything sold at the fair, hoping that it would not also sell on ebay before we got home in time to take it off. [Read more…] about Taking our Silver To An Antiques Fair
A Bookmark Is An Offensive Weapon According to eBay
I cannot believe what eBay have done today. I had an email from them to say that two of my items had been removed from sale as they breached their Weapons and Knives Policy. I had to re-read the email as the two items that they had removed were two thin silver bookmarks, yes two silver bookmarks. The reason is that I described them as dagger shape in my eBay antique silver shop (which they are and I must comply with the Trades Description Act), but offensive weapons they are definitely not.
After I had stopped laughing, the anger crept in and I was on the telephone to eBay Customer Services saying that there must be some mistake as one of these items had been listed for sale since December 2011. But no, the eBay Policy Department were not budging saying that they are dagger shape and could be misused and they were not going to re-list them. [Read more…] about A Bookmark Is An Offensive Weapon According To eBay
eBay Customer Service – What Customer Service
I have been trading on eBay for a number of years . There are times, when unfortunately I have to contact the Ebay Customer Service with technical queries. Now I have been into their chat rooms, which is a complete and utter waste of time, and I think they employ robots who can only answer with automated responses, as you seem to go around and around in circles with not actually being given any sort of answer to your question. [Read more…] about eBay Customer Service – What Customer Service
My Nearing 100 Year Old Customer on Ebay
I felt I had to write about a transaction I had on ebay that I will never forget. Many years ago, when I first started selling on ebay I sold an eclectic mix of items including china, glass, brass etc before I decided to specialise in silver.
I had a brass ships bell offered for sale which sold quite quickly and I received an email from the lady who purchased it, to say that she had bought it for her husband to go on his boat. Included in the email she stated that she was nearing 100. [Read more…] about My Nearing 100 Year Old Customer on Ebay