Karen

Puppy Class Attended for The Hearing Dogs For Deaf People

01/05/2012 By Karen 2 Comments

Puppy Class Attended for The Hearing Dogs For Deaf People

A new Trainer has recently been appointed to take over the Plymouth Area of puppy socialisers for the Hearing Dogs for Deaf People Charity to which I am a volunteer, and although we have communicated by email, it was suggested that it would be nice to meet up and an ideal place to do this would be at one of the puppy training classes. It would also give me a chance to meet the puppies in the area, that I might be called upon to board for short periods of time or longer holiday cover for their socialisers. [Read more…] about Puppy Class Attended for The Hearing Dogs For Deaf People

Looking After Henry and Brook For The Day – Not As Easy At It Seemed

24/04/2012 By Karen 2 Comments

Looking After Henry and Brook For The Day – Not As Easy At It Seemed

Henry’s owners had some relatives down for the weekend of the 20th April 2012 and part of their family is an elderly black labrador called Brook. As they were going to be away for most of the day on Saturday, where it wouldn’t have been much fun for the dogs, they asked asked if I would walk Henry and Brook a couple of times during the day and also to feed them both at around 3.00 p.m. As I had nothing planned, I was happy to help out. Colin (Henry’s owner) passed the key through the door early on Saturday morning with a little note to say let the dogs back in the kitchen when we got back from the walks. No problems then!! [Read more…] about Looking After Henry and Brook For The Day – Not As Easy At It Seemed

A Bookmark Is An Offensive Weapon According To eBay

04/04/2012 By Karen 1 Comment

A Bookmark Is An Offensive Weapon According to eBay

I cannot believe what eBay have done today. I had an email from them to say that two of my items had been removed from sale as they breached their Weapons and Knives Policy. I had to re-read the email as the two items that they had removed were two thin silver bookmarks, yes two silver bookmarks. The reason is that I described them as dagger shape in my eBay antique silver shop (which they are and I must comply with the Trades Description Act), but offensive weapons they are definitely not.

After I had stopped laughing, the anger crept in and I was on the telephone to eBay Customer Services saying that there must be some mistake as one of these items had been listed for sale since December 2011. But no, the eBay Policy Department were not budging saying that they are dagger shape and could be misused and they were not going to re-list them. [Read more…] about A Bookmark Is An Offensive Weapon According To eBay

eBay Customer Service – What Customer Service

31/03/2012 By Karen Leave a Comment

eBay Customer Service – What Customer Service

I have been trading on eBay for a number of years . There are times, when unfortunately I have to contact the Ebay Customer Service with technical queries. Now I have been into their chat rooms, which is a complete and utter waste of time, and I think they employ robots who can only answer with automated responses, as you seem to go around and around in circles with not actually being given any sort of answer to your question. [Read more…] about eBay Customer Service – What Customer Service

My Nearing 100 Year Old Customer on Ebay

19/03/2012 By Karen Leave a Comment

My Nearing 100 Year Old Customer on Ebay

I felt I had to write about a transaction I had on ebay that I will never forget. Many years ago, when I first started selling on ebay I sold an eclectic mix of items including china, glass, brass etc before I decided to specialise in silver.

I had a brass ships bell offered for sale which sold quite quickly and I received an email from the lady who purchased it, to say that she had bought it for her husband to go on his boat. Included in the email she stated that she was nearing 100. [Read more…] about My Nearing 100 Year Old Customer on Ebay

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